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P
HONE
S
UPPORT
©
45
P
HONE
S
UPPORT
Phone Support Overview
The
Phone Support
option not only shows you the phone
number and other information concerning your hosting
company, it also shows you the information that your hosting
company has about you. This information may be needed
during the support call you place so it is a good idea to use
this option before placing a support call.
How To Use the Phone Support Option:
1.
From the Control Panel, select the
Phone Support
icon.
2.
The support phone number for your hosting company
will be located near the top of the page where the
image above displays
YOUR PHONE NUMBER HERE
.
3.
Additional information about your hosting company
may be located where the image above displays
YOUR_INFORMATION HERE.
4.
Keep this screen open when calling in for support in
case the support staff needs to ask you about the
information that is displayed regarding your account.